Cisco ap not joining wlc 9800. But it gets stuck in the CAPWAP discovery request.

Cisco ap not joining wlc 9800. Attach the COMPLETE console log from the AP from power on here as a . Jun 10, 2024 · Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless " output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs Feb 7, 2019 · We would like to show you a description here but the site won’t allow us. Oct 15, 2022 · Hello I am getting this message at AP and unable to join WLC . > use-controller for ap join profile, but ap does not accept wlc's clock Nov 15, 2017 · Hi Folks, I have a problem with an AP that is not joining to the WLC. both devices can ping each other. 130. Is there something wrong? Thank you Catalyst 9800-CL 16. LinkedIn Article for High Resolution Files of the Troubleshooting Flow Jun 3, 2020 · Hi all I have 2x newly installed AIR-AP1562I-E-K9 that won't join a 5508 controller I have added AP MACs to the "AP Policy" section of the web interface (never had to do that before for other APs) "debug capwap errors enable" gives the following (not very helpful): *spamApTask6: Jun 03 15:43:37. One building lost power and the AP's never came back online. Feb 22, 2022 · I am firstly setting up C9800 , but AP join is not working and stays in "ap auth pending". Read the FN. 13. Jan 28, 2025 · ‎ 01-28-2025 02:45 PM WLC 9800 in HA mode, all the model of APs 2802 wé have 33 APs but now just 17 joint the WLC. 4. The 9800 IOS version is 17. Below is summary of join attempt. For reference , this AP is on static IP Address . I also recently joined a Catalyst 9… Mar 27, 2023 · Solved: The new IOS release for 9800 controllers stated that the 3700 series AP should be supported, but when I try to move it to that version code it does not work. In attachment there is a packet capture screenshot from the WLC point of view for example. APWAP uses the UDP Ports 5246 (for CAPWAP Control) and 5247 (for CAPWAP Data). I defined the controllers IP statically and here is what I am getting: [*07/28/2020 05:22:17. 2. 4 - make sure you don't have another AireOS WLC or Mobility Express controller running locally. The thing is when is shutdown the switch interface, One AP is shown less in count in WLC 9800. I have already pinged from the WLC to the AP and vice versa, at the time of doing so, I get a response in both ways, I have exhausted all my possible responses. This AP was previously joined to a 5508 WLC running an 8. AP Model: AIR-AP3702I-UXK9 WLC Configured country Codes: VE (Where i am now) Attached: AP: Boot ap process. 0 The issue we have is weird, all our AP does the Discovery Request and get the Discovery Response, but never pass to the Join steps. 959: %CA Feb 27, 2015 · I have several Cisco 1552 outdoor APs which are joined to a 5508 WLC and working fine in Local mode, Needed to configure MESH and changed one of the AP mode to bridge to enable me configure it as RootAP for my MESH, upon restarting after accepting the bridge mode configuration it has refused to re-join the WLC. On the console go through ME setup, assign AP username and password and reboot. Nov 25, 2020 · Hi We have been running a cluster of Cisco 5508 WLCs for many years, and the way that the APs has discovered the WLC is via DNS (cisco-capwap-controller. Prerequisites Requirements Cisco recommends that you have knowledge of these topics: Basic knowledge of Cisco WLC 9800 Basic knowledge of Cisco Wave2 and/or 11AX APs Good understating for the AP join process with the catalyst 9800 WLC. May 31, 2021 · Hi, AP c9100 were able to join wlc c9800 with version 17. The main issue is an expired certificate in the controller (and not in the AP). Please see t Feb 21, 2024 · If an AP is in bridge mode then you must configure AP authorisation of the AP MAC address on the WLC for it to be able to join. Mar 6, 2021 · Hai, I have Cisco 9800 WLC, AP 1815i and 1562i. But applies to other hardware appliance controllers, such as Cisco Catalyst 9800-40, Cisco Catalyst 9800-80, and Cisco Catalyst 9800-L. The ap cannot join the WLC. Jan 2, 2024 · I have just replaced an AP with a newer AP and the new AP is online and working but I have no clue how to remove the old ap from the WLC and it just shows as not joined. I can see the blinking Red and Green light on access point When i am checking the logs on Controller, i can see the access point is Broadcasting Jan 14, 2022 · WLC is in version 17. 9800 firmware version is 17. and AP 1832i doest not associate with this controller. 3 The error we are getting is "Received AAA authorization failed Nov 30, 2022 · Cisco Catalyst 9800 Series Wireless Controller Software Configuration Guide, Cisco IOS XE 17. But then a problem arose: the access point receives its IP from DHCP (15 VLAN), the controller sees it, but they do not want to work, the point does not co Nov 2, 2022 · Hi All, I'm in the middle of an upgrade from 5520/3802 to 9800/9120, all was fine until a batch of 9120 AP's will not connect to the 9800 WLC, looks like the "latest batch of 9120's have been shipped with AP Running Image: 17. On Wism2-platform, I can achieve this by deactivating the Dynamic AP Management in the management in Cisco wireless newbie here, just need somebody to pick their brains about some questions I have. 09. 01 All type of AP success join to WLC accept IW-6300H-AC-L-K9 model. The discovery and join process can be a labyrinth of protocols and methods, leaving even seasoned pros scratching their heads. 161. 3. Apr 11, 2025 · An Access Point of the -ROW domain is able to join a 9800 WLC (provided that the software release supports the -ROW domain, for example in 17. check the AP joining process : Jan 28, 2022 · Hi AP3802(v8. Any help would be grateful! This is what we see Feb 19, 2024 · Solved: Hey Guys, i've ran into some strange issue where i was able to migrate all 2800 series APs from old AirOS WLC (5508 8. Aug 7, 2024 · This document provides a basic configuration example on how to join a mesh Access Point (AP) to the Catalyst 9800 Wireless LAN Controller (WLC). Does anyone have an idea w Aug 6, 2019 · Recently I tried to join a Cisco 2702i access point to a 9800-CL wireless controller but found an issue that needed to be fixed prior to it joining successfully. Firmware Package: C9800-AP-universalk9. But recently the APs no longer join the WLC again. 954546 {wncmgrd_R0-0 Feb 11, 2021 · Hello all, I have setup a C9800-CL controller for a lab environment but am having problems joining a 2702i access point to it. 10 from 17. txt file 3. I want to add a new additional AP. The ap can ping wlc. The below is WLC logging message and message from the AP. Introduction This document describes a systematic approach and list of commands to collect for troubleshooting 9800 AP join or disconnection issues. 5). I even provided the controller IP to the AP. When I consoled into one of the APs it's showing the output I have attached, below is part of what I'm seeing on the AP, there's more in the attachment, I als Apr 2, 2018 · With “config ap lifetime-check {mic|ssc} enable” or “config ap cert-expiry-ignore {mic|ssc} enable” in effect, the WLC and AP will ignore the expiration date on the devices’ MICs and SSCs. 4a However now when i tried to move the 2700 and 3700 series, they are not able to join the Jun 7, 2022 · Image - 17. " Controller 8. 6) and they don't want to downgrade. This tutorial shows how to debug access points that are unable to join a Cisco WLC. Image download from controller was successfull, but it got "Max retransmission count exceeded, going back to DISCOVER mode. After disconnecting the AP from the network and reconnecting the AP, do not rejoin the WLC. 1 and AP firmware version is 8. Once rebooted use console to login back into AP console mode. The AP just boots up and then flahes red and green. Imagine a world where your Jul 10, 2024 · To me it looks like a clear bug and shame on Cisco for the outages created by this mess! After adding Trustpoint Name : CISCO_IDEVID_CMCA3_SUDI to the Wireless Management Interface the APs started joining the 9800-WLC again. Upgrade the WLC to 17. 5 or 17. Mar 27, 2023 · This workaround does not apply to the Embedded Wireless Controller running Catalyst 9k switches. I would like to upgrade the 5520-WLCs and would like to avoid APs joining the 9800-WLCs and Wism2-WLCs during boot time. my. But it gets stuck in the CAPWAP discovery request. all worked great. Step 11 A certificate is needed for the AP to join the virtual C9800. Following diagram shows this concept. 14. It said problems with the country code but the ap is UX mode. No doubt you had already done this on the 5508 but not on 9800. 04 software release. Oct 25, 2023 · Done ap_Oficinas# ap_Oficinas# ap_Oficinas# I can see that the certificates are still valid and the attached image does not show more details (for example invalid certificate or expired certificate). 6. Cisco 9800-L Wireless Controller Overview and Setup Install Cisco Wireless LAN Controller C9800-CL | Joining AP | Step By Step Configuration | CCNA How to add more Cisco Access Point to Mobility If it talks to WLC but can't join it should still show on the AP join screeen and you can see why it isn't joining. , I got a refurbished 9800 wlc which I have configured and booted to GUI. 56c5. Sh version WLC: debug capwap events enable sh ap j Dec 8, 2023 · I have reflashed a Cisco 9120AXE (I did it before to other APs aswell) with a Cisco EWC-AP Firmware. 17. Kindly share your information to fix this issue. 100) to 9800-L version 17. 56" where my 9800 WLC is running 17. The WLC doesn't get the request message. 1815i APs are joined and working fine. 3 is now the TAC recommended version as per the TAC recommended link below. On controller, we cannot see any ap info. Solution: SSH into the WLC and run the following commands: To join 2800/3800 ME to 9800-CL WLC you will need console access. 10. Dec 27, 2016 · Solved: Hello, i'm having issues configuring one of my APs in Bridge mode. Jun 12, 2024 · This document describes the show ap join stats commands in Cisco Wireless AireOS controller and demonstrates how to use them effectively. Mar 16, 2023 · CAPWAP State: DTLS Teardown There is another WLC in the same network with the software 17. We received a batch of about 100 AP's, however upon testing them they don't want to join our WLC because the version is too low (17. Despite the fact, that this hospital is running a HA-SSO-9800-solution, more than 1200 APs were no Oct 22, 2021 · The logs are not complete and typically these outdoor ap's are shipped in bridge mode. domain). We have no issue to join AP 2802 on this WLC, we have already several up and running. 0. I get this error on the console of the Access point dtls_log_replay: dtls_log_replay: DTLS Replay Attack detected for Source. The AP could join the WLC before. 0 " - whatever it's trying to join, it is NOT the 9800 running 17. Cisco have Mar 4, 2024 · The AP gets the current time from the WLC at the time of joining but if the 9800 time is not correct (NTP synced) then it won't be able to supply accurate time to the AP so the most important is to check that NTP is correctly configured and working on the WLC. 5. However, after the ap was trying to join another wlc with version 8. By default AP will not join. Mar 7, 2024 · Good day, I have the following issue. Jan 27, 2025 · Problem Description Due to the expiration of Manufacturer Installed Certificates (MICs) in Cisco Wireless LAN Controllers (WLCs) and Cisco Access Points (APs), the following connections types might fail to establish: AP-to-WLC Control and Provisioning of Wireless Access Points (CAPWAP) connections WLC-to-WLC encrypted mobility connections (CAPWAP) WLC-to-Mobility Services Engine (MSE) or Jan 15, 2025 · Solved: Hello we have buyed a few CIsco 9130AXI-E and they are not joining to our C9800-L-F-K9. Cisco Matrix show the ap can join the wlc, but I cannot get it join. I think it cant get a connection to the controller or it cant get an IP from a DHCP Jun 16, 2021 · Hi, We have C9800 WLC with version 17. Sad to say, that this needed again a SW-Download and Downtime to overwrite the previously sucked 5520-image. This issue is related to License because we do not use any license we just download VM image and run in EXSI Server? This Issue is related AP compatibility with 98000CL controller? This issue is rela Aug 19, 2021 · Solved: Hi everyone, I am unable to have my AP c9130AXi to join my WLC c9800-40. 0 May 3 04:47:20. 06c0did not present WLC IP address" issues as of this morning, they were remnant's from the last installation. Reason for last AP connection failure is showing as "DTLS close alert from peer" or "DTLS handshake expired. Unfortunately with the indoor models (without adding MAC in the trust dev Jun 13, 2024 · Hi, I want to know the steps to join a new access point in Cisco WLC 9800. bin >> AP Image: ap1g7 ( C9115, C9120 ) The "EWC" Part has the IP 172. 2525] CAPWAP State: Discovery [*07/28/2020 05:22:17. The above-noted commands must remain in effect as long as devices with expired MIC or SSC certificates are used. I Oct 24, 2025 · This document describes in detail the AP Join Process with the Cisco Catalyst 9800 WLC. is the AP and WLC in same VLAN - is there any Firewall between then you need to Open some ports for the AP to register with WLC. It does Feb 22, 2025 · I have two dc centralized wlc 9800 and branch location installing new AP and it is registering with one of wlc (WLC-A) and trying to download the image. 5 image. It says there in plain language -- Software upgrade required. Oct 16, 2023 · Hi Folks, We just bought a Cisco Wireless Controller 9800 and Access point 9166l-A Am trying to join the access point to controller but it is not joining. May 2, 2021 · Hello, Catalyst 9800 version and ap 3602 version are below. Nov 24, 2021 · Start a conversation Cisco Community Technology and Support Wireless - Mobility Wireless AP 9115 not joining WLC 9800-CL Options 2785 10 Helpful 2 Sep 10, 2021 · I didn't reset the AP as both WLC and AP are in a remote location but this AP is brand new, just out of the box and never connected to any network. I have researched this issue and came across numerous posts from various sites but nothing seems to be wo May 14, 2023 · Hi there, Setup up a simple network to test with the WLC, a switch, and an AP based on a youtube lab video. May 17, 2024 · This document describes how to troubleshoot a lightweight access point (LAP) that fails to join a wireless LAN controller (WLC). But w Jan 16, 2025 · After a High-Availability Stateful Switchover (HA SSO) failover or reboot, a partial or complete configuration loss may be seen on Cisco C9800 Series Wireless Controllers (WLCs). Specify the interface to be the wireless management interface C9800 (config)#wireless management interface vlan 122 In exec mode, issue the following command: C9800 Feb 12, 2024 · Hi, I have some APs which are not connecting to 9800 controllers. Maybe some configuration has been changed on the wlc, but not sure. I am configuring a WLC 9800 -l-f device and have the issue that the Access port is not getting the config from the controller. There is another controller WLC 2504 on the same subnet and that works for CAPWAP discovery. The now departed IT guy said he would reboot the controller and they would reconnect. 2600] Discovery Request Feb 7, 2023 · Hi guys! I have an AP model C9115AXI-A and I want to join it to a WLC C9800-L-F-K9, but it cannot be registered. Dec 24, 2023 · Best Practices for AireOS WLC's, Best Practices for 9800 WLC's and Cisco Wireless compatibility matrix Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless " output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs Oct 4, 2022 · Access point is able to see ( ping ) WLC and vice-versa but not able to join Wireless Controller WLC 9800 - software version - 17. Packet already freed Sep 21, 2024 · 🌟 Attention, network administrators and IT professionals! Have you ever found yourself puzzled by the intricate dance between Cisco Wireless LAN Controllers (WLCs) and Access Points (APs)? You're not alone. 48. " error I have a user with a 2500 cisco controller and about 30 AP's. Regards Nov 16, 2022 · Hello, I'm trying to connect new model AP C9120AXI never used before on a C9800 WLC. Observable symptoms include access points (APs) not being able to join the WLC and the WLC being unreachable or unable to be configured. any special configuration for this AP? Your ad Feb 13, 2024 · The WLC is 9800-40 series and code is 17. Components Used Mar 23, 2023 · Just one more thing to check for: if the APs are loaded with a very old version of AireOS then they may not be able to join the 17. After switching the mode to "Bridge" the AP cannot join the WLC anymore. Here is error log. 183. " Can anybody please explain how to resolve this issue? Thanks in advance. Jun 16, 2022 · Hi all, I have WLC 9800-L-F and AIR-AP3802E-E-K9 WLC Configuration Country Code : KE DP-WLC#show running-config Building configuration Current configuration : 9669 bytes ! ! Last configuration change at 08:42:21 UTC Thu Jun 16 2022 ! version 16. Is this r Dec 9, 2022 · Best Practices for AireOS WLC's Best Practices for 9800 WLC's Cisco Wireless compatibility matrix Wireless Config Analyzer Wireless Debug Analyzer Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required Jan 23, 2021 · Hi guys, Fresh installation with 2 unit WLC9800 and 4 type of AP below:- 1) AIR-AP3802E-K-K9 2) AIR-AP3802I-K-K9 3) AIR-AP1562E-L-K9 4) IW-6300H-AC-L-K9 WLC controller ver 17. we use 9800-CL VM . Apr 24, 2023 · 1. In which case you'll need to manually update the AP code before they'll be able to join. 1e LWAPP image version 8. 53 May 23, 2021 · Hi Guys, I cannot find few access points in WLC 9800 All APs are connected to switch and all interfaces are also in same VLAN. (added the MAC of the AP to the AP Authorization List) But to start out, here a Little Oct 24, 2019 · AP 1832i WLC 9800-CL. When I turn on switch port AP count list is increased to one in WLC. Thanks in advance for any help! Jun 21, 2024 · Hi, I m really struggling to get 9164 access points to join a 9800 controller. 03. 10, the ap is no longer able to join the same wlc c9800. Well I did that and now nearly all the AP's are not connected and rebooting one AP that WAS working before the controller reboot does not appear in the controller. 5 WLC (due to security related changes in CAPWAP protocol). and I notice the ap version is changed to 8. Everything is already configured in WLC, even some more APs are already joined and working. 12 service timestamps debug datetime msec service Apr 3, 2024 · Hi Community Members. x Oct 6, 2022 · Hi, I have a 2802i that will not sustain a connection to a 9800-CL. This is especially so if you’re used to the older method of creating and assigning WLANs to AP Groups on the older WLCs. Both the AP and WLC are behind the firewall, so I am not sure if I need to open the port. Also are you sure you are using the right IPs? There should be one port (gig 0/0) for management of the WLC and a second port (gig 0/1 I think) used as the IP that the APs will communicate to. Any additional setup or things to verify? Jan 19, 2014 · From WLC GUI > Secuirty > AAA > AP policies, can you verify you have not checked "Authorize MIC APs against auth-list or AAA" ? If checked, uncheck this and try. *** Failed to send CAPWAP message 0 to state machine . May 8, 2024 · Introduction This document describes a specific use case where the Access point is stuck at Code upgrade during the controller joining process. x Feb 6, 2023 · Hello Cisco WLAN experts, we are running a mix of 9800-, 5520- and Wism2-WLCs. Most of the AP models are 2802I-B-K9 and 2802E-B-K9 Mar 17, 2013 · AP Registration to a WLC is two parts; the discovery & the join phase. It's a long drive to Feb 10, 2022 · Hi all, I am trying to join a C9115AXI-E AP to the C9800-CL controller with no success 69 Outdoor APs (AIR-AP1542I-E-K9) are already associated with this controller (the MAC addresses have been entered as trust devices). This can be created automatically via the DAY 0 flow or manually using the following commands. My challenge is that the AP is not joining the WLC How do i go about this? Possibly am missing out a config that would allow the AP associate with the Controller. Standalone controllers are not Dec 18, 2023 · Hello to everyone, I am basically just a beginner in networking, currently i am trying to join Cisco 3702 to joing WLC 2504 I have reseted it to rommon mode, uploaded rcvk image, it booted, after booting, it joined WLC, downloaded new image from WLC, when it rebooted after that, it cannot join WLC Feb 16, 2022 · What for? The AP boots the new firmware, joins the controller. I factory reset the WLC to move the controller into a larger solution with IPv6. and then the ap got latest ios version 17. 1 Looks like I need Cisco IOS XE Apr 5, 2024 · Cisco Catalyst 9800 Series Wireless Controller Software Configuration Guide, Cisco IOS XE 17. So if you need fallback to work properly you must configure both primary & Secondary WLC's under the AP iteself. The AP join the WLC and broadcasts SSID for a few seconds but then drops the connection. Post downloading the image it got registered with different controller (WLC-B). 3 Access point 9130AXI- B - software version - 17. From ap, we can see log message that the ap send message to the controller, but not reply from the controller. 06c0did not present WLC name " and "AP ac4a. Customer problem example 2 -RAtrace of one AP MAC if it’s still trying to join -AP console (syslog) output -PCAPs Hope you have Licenses. Jan 14, 2025 · Hi, I have C9120AXI access points and all the APs can't join 9800 wlc. 6 and here the AP can join normally - This confuses is more - so clarify is this Same WLC model and controllers - one working and one not working ? you should able to compare them and see what is wrong ? with complete boot logs ? Get an overview of the Cisco AP discovery and join process, how to debug your controller and AP, and the common reasons why your AP fails to join the WLC. 9. It seems that AP can join the WLC but not hook . May 12, 2023 · Hi all, I'm trying to connect new APs to WLC at a new location and the APs are joining and seconds later they are disconnecting from the WLC. . DTLS session is established by checking "Monitoring -> Wireless AP statistics -> Join statistics". I have trustpoint configured on WLC: WLC#show wireless management trustpoint Trustpoi Aug 18, 2023 · Best Practices for AireOS WLC's, Best Practices for 9800 WLC's and Cisco Wireless compatibility matrix Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless " output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs Jun 6, 2023 · On the new WLC logs, I didn't see the AP's Mac address in the errors anymore, but it was not joining the WLC. Connectivity is established, however the AP will not join. This short guide will help you understand the components that allow us to configure SSIDs and Policies required to configure an Access Point the new way. 04a which includes: >> EWC-Image: C9800-AP-iosxe-wlc. 2 or later) regardless of the countries configured on the controller. 10) cannot join vWLC(v 17. May 19, 2023 · Solved: Hi Guys, I have an AP in a production network that can't connect to any WLC after deployment. 17. Here's the WLC radioactive trace logs : 2022/11/16 07:52:26. (Cisco Controller) > apciscoshell Log in to AP (Cisco Controller) > en Switch to CAPWAP mode: (Cisco Controller) > ap-type capwap AP will reboot and join WLC. If you’ve used the new Cisco 9800 Wireless LAN Controllers, its hard not to notice that a lot has changed. This is a problem specific to HA scenarios. Nov 15, 2021 · Currently it does work for a specific group of APs on the AP Join Profile, but only for the (primary/secondary/tertiary) configs which exists per AP, and NOT for the primary / backup which exists on the AP join profile. AP reboots and it is back to square one. connect console to AP and post complete boot log until failed to register to WLC. **** Note that WLC License: LIC-C9800L-PERF Jul 10, 2024 · Solved: Hello Cisco-WLAN-Community, I would like to report a WLAN-AP-Join-Problem that arised here during SW-Upgrade on 9800-80-WLC to version 17. You can search the internet or the forums on "how to add a mesh ap to a wlc". Oct 2, 2023 · Hi Guys, We have a IW9167EH-B access point unable to join a 9800-40 WLC. Jan 21, 2021 · Did you create the certificate? It is mandatory for the 9800-CL. 8 The "AP" Part h Jul 6, 2022 · If I made a temporary vlan, put this AP and a temporary 2504 wlc there, AP found the WLC and join to that without any problem! I tried to debug capwap events and errors on wlc side, didn't see any entry about that APs not joining to WLC (it's so weird) This Video Covers How to do the Troubleshooting of Wireless AP Joining Issues (Part-1). 3 issue :Max retransmissions to AP ap automatic dis join to wlc and automatic join agin so can we enable in link latency ? ( if yes what is impact ) can we Adjust MSS size incense ? ( if yes what is impact ) can we Ena Cisco Catalyst 9800 Wireless LAN Controller, Cloud Monitoring for Catalyst Wireless Jan 11, 2022 · Hello, colleagues! I deployed the WLC 9800 on ESXi, transferred the access point 9105AXI to a lightweight one with the command "ap-type capwap". 1 AP are in version 8. May 3, 2023 · HI Team, i have Cisco 9800 model wlc and ap model 9120axi running version 17. I set up policies, etc. Jun 21, 2024 · This document explains how to configure Access Point (AP) authorization list on 9800 WLC. So can anyone please share the CLI or GUI steps for this. 4c AP - C9130AXI-E Domain Allowed - GB, AU 3800, 9105, 3702 AP's join without any issue. 7. What could be happening. Both device can ping each other. A while back we installed several 9800-CL WLCs, and we found that the best way to add new APs, and (slowly) migrate compatible APs to t Aug 4, 2023 · I have fixed the "AP ac4a. Jul 7, 2025 · This document describes a systematic approach and list of commands to collect for troubleshooting 9800 AP join or disconnection issues. Usually Discovery request handled by Management Interface of a WLC & Join Reques… Apr 25, 2023 · 1. The WLC is running version 17. AP time is last year novmber, while the vWLC is current time. The controller sees the AP with a different firmware and forces to AP to downgrade/download the firmware. So my plan of action is to upgrade my WLC 9800 to the recommended version or upgrade my AP to the most current version. I was planning on clearing the config on the new WLC, disconnecting the old WLC while configuring the new one, and trying to see if that solves the issue. But 1562i Aps are not joining to the controller. WLC can ping from WMI IP the AP. 5C vs 17. 5- and AP38002. Mar 25, 2024 · This document describes use cases to understand the reason for the CAPWAP/LWAPP tunnel break between APs and the Wireless LAN Controller. AP can ping the WLC WMI IP. 7h1c mfd tazeyfo r73d 4vacl vcn d3anhyk fa1few owh fhk