Mail unable to verify account name or password. Jan 13, 2025 · Mail is "Unable to verify account name or password. Nov 10, 2024 · Unable to verify account name or password I have recently purchased a MacBook and while putting all my details on it a message came on the screen and will not go away. Mar 23, 2025 · I checked that it was possible to log into the email account using webmail i. Struggling with your MacBook Air not receiving email? Discover expert solutions for "unable to verify account name or password" and server errors. 0, I get the error: "Unable to verify account name or password". i hope this helps Jul 8, 2025 · I am obviously not adept at understanding the relationship between Mac Mail and my Comcast/Xfinity email accounts, but I have attempted to change the password and server settings in both email accounts and checked all of the recommended boxes to no avail. See full list on imymac. and everything works on other apple products. ca and encountered the very same problems. Aug 5, 2024 · I can access Outlook Mail with Safari on my Mac and with the Outlook apps on my iOS devices. Jan 12, 2019 · After using “add account” in the mail tab, selecting “mail account” one has to enter account and password info. app can no longer connect to the mail server. Aug 19, 2023 · I still get a message "unable to verify account name or password. What should I do? May 11, 2023 · The gmail and IP account work fine, but I keep getting a situation where the Exchange account won't download and gives me the "Unable to verify account name or password" message. Dec 18, 2021 · Way 2: Verify Mail Server Address and Ports Another way to solve Unable to verify account name or password issue is to check if the email server settings are correct under your account preferences. Suddenly my Mail app on my Mac stopped working. Please help! Thanks. But when I typed in the password I got a text line that says, "Unable to verify account name or password. It should be matched with the following settings: Incoming Server – imap. 6 I can't retrieve email within Apple Mail using my gmail account. Apr 5, 2023 · Mail & Office 365 Verification Failure My Mac was off for about a week and when I started it back up, Mail gave me an error stating "Unable to verify account name or password". I also changed the password in my email app on the iphone and was able to download a test email sent to the problematic account. 11. Once verified then go to Mail and its account and make sure server setting incoming mail server and uncheck automatically manage connection then enter 993 then select SAVE then check the box again. app for both receiving (whi Jun 21, 2023 · Apple Mail - 'Unable to verify account name or password' Problem arose with my Hotmail account after changing the password following a reported security breach. . What's the best thing to do? Jul 16, 2021 · We see that you've reviewed, "Add an email account to Mail on your Mac" which has great steps to direct you on adding email accounts to the Mail app. ** Method 1: Remove the email account from the Mail app** Launch the Mail app. I am beyond frustrated at this point! Is there a fix for this? There are two methods to delete the email accounts on Mac. Aug 8, 2022 · After doing so, I keep setting up the proper outgoing mail server settings but get an "Unable To Verify Account Name or Password" when trying to send up a test message. But in the… Nov 9, 2015 · For the error message "Unable to verify account name or password" In mail preferences - advanced - deselect "automatically detect and maintain account settings" Sep 17, 2018 · In the past, I was able to use Mail. I have manually set all the settings correctly several times, tried to change the password, but unfortunately it does not work. " message. Dec 12, 2023 · mac mail unable to verify account name or password My main email account at Comcast or Xfinity would not load due to bad password. Check your credentials and try again. "unable to verify account name or password". ” 2: Ensure Network Stability Jun 9, 2022 · Help Center Community New to integrated Gmail Gmail ©2025 Google Privacy Policy Terms of Service Community Policy Community Overview Program Policies Enable Dark Jun 18, 2024 · When you encounter a Mac Mail prompt that you cannot verify your account name or password, we understand your frustration. all the suggestions I see relate to an existing mail account however i had removed my mail account with the idea to re-install it. I tried the password on the Xfinity site and it works fine. According to your description, I understand that in your computer, one account is normal while the other account has this problem, which seems to be caused by the problem of the account configuration file. No changes have been made and the same machine is able to log into exchange both through webmail and using the Outlook app. My lone Outlook linked email will send but not receive messages as of yesterday. I have exactly this same problem. The screen then says “verifying” and then says “unable to verify ID / password”. Weirdly, your password might have gone blank. Sep 16, 2025 · Tired of missing important emails? Follow this simple guide to solve “Exchange Account Unable To Verify Information” error message. the new password did work. app to connect to my @outlook. com / pop. For most servers, Authentication should be set to Jun 2, 2023 · I use the same account with the same password on two iPads, my iPhone and my 17" MacBook Pro. Oct 5, 2025 · I just updated my Apple MacBook Air to Tahoe 26. nothing helps. Let's continue from there. In Outlook, I get an "Unable to sign in. " I tried going in through "Accounts. Jan 1, 2024 · The most common error message you'll encounter is "Unable to verify account name or password. When the password is entered I repeatedly get a 'unable to verify account name or password' message. Aug 2, 2020 · One of my e-mail accounts, an MS Exchange account with the domain of my employer company stoped working a month ago and I cant get it to work back again. app on my Mac (I have the latest version of MacOS installed). Feb 11, 2022 · go to "internet accounts" under System Preferences, if the account existed at one time, delete it / other possibilities here enter the new password (?) Remove email accounts in Mail on Mac I have created an app-specific password and am using these settings, but get a message saying unable to verify account name or password. Jun 24, 2010 · However today my Mail app asked me to confirm my password and it keeps saying Unable to verify account name or password. I now have a problem with Mail on my Mac as it can't login to my Virgin Mail account, or so it says. Oct 7, 2024 · In Mail, I get an "Unable to verify account name or password. After doing the above, the Server Settings/Outgoing Mail Server for the email address in question, shows "NONE" and this email address is no longer accessible solution: "Unable to Verify Account Name or Password" on Mac Mail with Exchange Online Posting here because it was an utter pain to find a solution in among the generic bs posted on so-called "help" portals. 15. “Unable to verify account name or password”. If verification fails there is usually the password. Double click the email account and you get a dialogue with your name, email address, and password. e. I have checked and confirmed passwords etc. So this remains an annoying unresolved issue. After trying a few times over several days, I decided to delete that account from the Mail accounts and re-add it. It may reconnect for a short period but then revert to "unable to verify account name or password" Has anyone else experienced this issue? Jun 19, 2017 · The third gives me a "Unable to verify account name or password" message. The message I get is the one above 'Unable to verify account name or password' Jan 7, 2023 · Clicking on it, brings up " Verifying server settings ", which then displays "Unable to verify account name or password". I know the password is correct, because I can connect to email from my iPhone. Nov 21, 2016 · Lately, I 've been experiencing a problem with my hotmail account when I try to get connected through the mail. Jul 12, 2021 · Go into preferences, email accounts, and find your hotmail account. My Mac asked me several times to login but every time I try it tells me it's unable to verify account name or password. Apr 25, 2021 · unable to verify account name or password good day, trying to re-add Mail account but get continuously the above message. I personally only have an Exchange Online Plan 1 account (but I install and support a many M365 apps for my customers who nearly all use Windows, and some with GSuite mail backends) Error on Mail: Unable to verify account name or password. I have third party security access enabled on my e-mail account. Jan 16, 2021 · you should set up an email account through system preferences then the internet accounts pane. Apr 26, 2021 · To access your Yahoo Mail account on these apps, you'll need to generate and use an app password. An app password is a long, randomly generated code that gives a non-Yahoo app permission to access your Yahoo account. Mar 5, 2023 · I am trying to add a new comcast account to my Apple Mail acct. " the only way i was able to get rid of this issue was by restarting and force quitting settings and force quitting the mail app then it disappeared. " Mac OS X El Capitan 10. 4. Jan 1, 2020 · When I try to add the bigpond account to Mac Mail using the newly created password- I get a message saying "unable to verify account name or password". If you still can not get Hotmail to work, the other option is to use the Outlook app in the App Store for Hotmail. Nov 11, 2019 · I have done a restore of an earlier backup from before I deleted the accounts and this hasn't worked as Mail is constantly asking for passwords and me getting the same response every time, "Unable to verify account name or password". Then find the POP and IMAP menu. The same credentials work on the outlook. " Same thing. Get help now! Oct 5, 2020 · Mail unable to verify user name or password I've had the same Mac for years and the same BT E-mail account here in the UK. Nov 16, 2024 · I add the Spectrum email account in Mail, enter and save required data and password, but continue to get error message after clicking sign in "unable to verify account name or password". Sep 10, 2020 · I consistently get the message "unable to verify account name or password" no matter what I try. Dec 24, 2018 · When your Mac says "unable to verify account name or password" in Mail app, you can fix it by verifying the email password in System Preference and more. Sep 11, 2024 · mac os Sonoma mail error message "Unable to verify account name or password. • I changed the password and retried to no avail. Jun 2, 2021 · when I try to add my bigpond email to mail I get a message "unable to verify account name or password" I have reset the password through Telstra and I can access emails through webmail. com Outgoing Server – smtp. I have quit and restarted Mail, and I have restarted the computer. com Oct 6, 2025 · Struggling with "unable to verify account name or password" on your Mac's Mail app? Discover 12 quick fixes to resolve this issue in . Outlook working on phone no problem. One way to fix the "unable to verify account name or password" issue is to delete and then re-enter the email details in the Mail app. Feb 29, 2024 · After changing my password, I can receive emails but I can't send email through smtp. It cannot get connected Apr 10, 2021 · When adding my Spectrum email address to Apple's Mail (new account) on an older iMac, I get the following error message: Unable to verify account name or password. I tried to delete one and re-add it, and I'm not able to at all. comcast. Every time I tried to re-add it, it wasn't able to verify account name or password Oct 3, 2024 · Remove you present email account in Mail and re-enter it and use the Exchange option when setting it back up. " I need to be able to access this account on my laptop because I use it when I travel for work. How to Fix 'Unable to verify account name or password' in Mac Mail App easy solution - (2025) SgtMcTarget 4. Aug 15, 2024 · I have twice changed my password, but still can't retrieve my e-mail, but get error message as follows: "Unable to verify account name or password". " It gives me no reason for this inability so I have no clue what could be wrong. I can neither restart or turn off the MacBook. Then go to settings menu in Outlook and click connected accounts. yahoo. You can add your AOL email account to your iPhone, iPad, iPod touch, or Mac Dec 1, 2024 · Asking for a password then Rejecting password. Nothing helps. Then doubleclick on the entry and check the checkbox in front of Show Password. Sep 30, 2024 · It said it was offline and I needed to fill in my password but it kept saying 'unable to verify account name or password'. Oct 5, 2024 · Adding hotmail to Mac OS - Unable to verify account name or password Nov 6, 2022 · The account works fine on other devices (two older macs and a few recent iPhones up to the iPhone 12), but upon adding it to Apple Mail on the M1 Macbook Air it throws an error: " Unable to verify account name or password ". Oct 19, 2022 · Suddenly today, Mail on my MacBook and my iPhone stopped connecting to to Microsoft 365 / Exchange account. Check out our comprehensive guide for solutions and insights. Write your password back in, hit ok, and then close all the preferences, and close mac mail. In addition to re-entering the correct user and password, I have tried setting up a new email account on my iMac and still get that same message. It works perfectly in Web Mail, and on both my iPhone and iPad. 5. I'm on a Mac using Mail. I tried emailing the support team at the email given - no response. Sep 19, 2024 · Until very recently had no problems then the message 'unable to verify account name or password' started to appear occasionally, but last couple of days it comes up every time I want to look at my mail. Oct 25, 2024 · Mail cannot verify account name or password Hi there, I have a MacBook Air, running the most recent MacOS, just to start off. Apr 13, 2025 · So this Gmail account is set up to run POP3, but when I enter all the details into Mac Mail, it says " Unable to verify account name or password. I've entered it but repeatedly get the same message. 1 and now when I try adding my Hotmail account to the native mail app on my MacBook, I receive an errors unable to verify account name or password. Sep 30, 2024 · I am writing you because I am able to login in outlook on the internet browser. on MAcbook Pro Retina 2012 and iMac 27" 2011. To be clear: I am using the right password; I've verified this endlessly. The password box is empty. This morning all accounts were offline, and when I went to bring them online, I got the message 'unable to verify user name or password'. Click on Mail option at the upper menu, choose Preferences in the pull-down list. Thank you in advance. My apple Mail all of a sudden is not working (about a month now), I'm getting the above message for all 3 of my email accounts. Are you able to successfully sign into your Outlook account using your webmail? If not, it would be best to follow the steps through Outlook at reset your password. net. I was unable to reconnect, so I deleted my email account and tried to reenter it. This is extremely frustrating as I have tried every way people have said to fix it and it will not go away. Choose the email account you want to delete on the left sidebar, and then click on the "-" button at the bottom. " [Edited: Personal Information] Sep 29, 2020 · unable to verify account name or password I recently updated my Mac to Catalina 10. app and yes, I did updated the password in Mail. com account, but after a password change (forced? I don't remember - it's not a primary mail account), Mail. Help please?? I had problems as well with MacBook Apple Mail unable to verify hotmail account and password. I removed the account "*****@*******. " • I checked and rechecked the password multiple times to no avail. 7 and my iPhone & iPad to ios14. I keep getting the message "Unable to verify account name or password. I have deleted the account and created a new account and this message continues to appear. But somehow I always get errors on my Mac. 1. please help. Jun 13, 2022 · Atmospheres Said: " Gmail - Unable to verify account name or password: I figured it out after hours, I had to turn on 2 step verification for all my emails, then go back to the security page of my google account and click on app password and make one for 'mail' and substitute it on ALL my devices to make them work again, what a total waste of my time but hopefully this helps someone else Apr 1, 2025 · In Outlook, navigate to File > Add Account, enter the verified email and password (or app-specific password), and click “ Connect. Open mac mail, and close it again. Jan 21, 2022 · Unable to verify account name or password for email account My mother has recently found that she wasn't getting any new mail on her mac. I also created a new email address @shaw. . I have deleted and reinstalled the account, added a new account for a different mail server, rebooted, restated . In Mail, I get an "Unable to verify account name or password. I put in the correct password but the error message shows "unable to verify account name or password" Nov 3, 2016 · If the mail server is temporarily down or overwhelmed with the requests, it rejects the request from Apple Mail and gives error : Unable to verify account name or password. Hope it helps someone. com web application. 03K subscribers Subscribe Oct 1, 2024 · Now, click on Server Settings in the Account window. It was working OK this morning but not this In this informative video, we will guide you through the process of resolving the MacBook Mail error that states "Unable To Verify Account Name Or Password" when attempting to access your Hotmail Sep 26, 2024 · When I click on this I get a 'cant connect to the account 'Hotmail'' and asks for the password. This will remove the email cache from the system but preserve any attachments and data stored on the email server. I can access the accounts through IONCube. Re-enter you account password for both servers. Mar 16, 2023 · Doing a delete and re-adding process on your email account on the Mail app of your Mac can solve the problem when you are unable to verify the account name and password on Mac mail. Nov 15, 2022 · I found my OnMicrosoft. I hope someone might have an idea what I'm doing wrong. May 11, 2023 · I'm trying to add my new email address to my Mac mail via IMAP, but I keep getting the message that 'Unable to Verify Account Name or Password'. When I provided my username, email and password, it said that the email account already exists, so I'm unable to reconnect to my email account (Comcast). 0. com set up a new user on my Mac updated the Mac Oct 15, 2025 · Fix 'Unable to verify account name or password' issue in Apple Mail & other accounts. 1 following which I updated a lot of my passwords including my mail account. I am running Sonoma 14. I have restarted everything, more than once I have chan In many cases, the “Unable to verify account name or password” error for Hotmail/Outlook in Mac Mail stems from outdated authentication methods or incorrect server settings. " This has been happening for about an hour now. I can log in the mail via Webbrowser, but all iOS and MacOS machines would not be able to connect anymore: "Unable to verify account name or password. I went to system preferences and looked at her account information and saw that I needed to enter her password to open the account again. What's going on? Jan 28, 2025 · But when I tried to re-enter my password, a Microsoft screen would pop up momentarily and then just return to the Mail account page that said "re-enter password", without actually allowing me to re-enter the password. So I decided to delete the account from Mail. both username and password are correct Oct 19, 2022 · Suddenly today, Mail on my MacBook and my iPhone stopped connecting to to Microsoft 365 / Exchange account. Also be sure your User Names and Server Host names are correct. Verify that it's the new password which is stored there. Nov 27, 2019 · 11 I suspect your old password is still in the Keychain; go to Applications > Utilities > Keychain Assistant. Sep 4, 2017 · Unable to verify account name or password in Mail OSX Sierra It started happening when trying to install a new email account on various Macs to in iPads. " This message is a clear indicator that something is wrong with the verification process. In the POP Options make sure the YES button is on for the Let Devices and Apps use POP. I was able to normally use mac mail app for my O365 mail account, and suddenly this morning it asks me to enter password. I have tried re-entering password and also changing password. Jul 9, 2024 · I get a message on my desktop "unable to verify account name or password". com Incoming Port – 993 (requires SSL) for IMAP Customer: Second Opinion] When I restarted my Mac, my email went offline. They're still accessing my email fine. Nov 1, 2024 · Hi, it has been months that the MAIL app on my macbook pro is asking me for my hotmail password. Jul 7, 2023 · "Unable to verify account name or password" In Mac Mail, I have multiple emails sending and receiving fine. Mar 23, 2023 · When trying to add an account to apple mail into my GoDaddy/Microsoft exchange email for one of my domains-- I kept getting the "Unable to verify user name or password" error message. It says "unable to verify account name or password. app and re-add it. I keep getting the following: Unable to verify account name or password. Sometimes it connects automatically at random. " I will send my email to support. Apr 2, 2024 · When I tried adding my comcast e-mail to the native MAC Mail Version 16. Just keep getting: " unable to verify account name or password" when trying to set up Zoho mail on a MacBook. Search for your account (usually your email) or the server used. Feb 6, 2024 · When I enter my password for my Comcast email account, I get the reply that it can't verify the password and account. I have verified the user name and password by logging into webmail with those credentials. Aug 7, 2025 · 7 Effective Ways to Fix Unable to Verify Account Name or Password Mac Mail To fix the Mail app login issue, users should look for the advanced troubleshooting guide. May 11, 2025 · No matter what I try I can't connect with the IMAP server on this computer with Sequoia 15. mail. ***". Apr 8, 2022 · Several iPhone, iPad, or Mac users use AOL Mail to send or receive emails. Oct 26, 2022 · Mac mail unable to verify Exchange account name or password I have used Mac mail with my exchange account for several years but it suddely failed to verify the credentials on the exchange server about a week ago. I keep getting the same message again and again: "unable to verify account name or password". May 28, 2018 · Apple Mail "Unable to verify account name or password. Jun 18, 2021 · Trying to fix "Unable to verify account name or password" in AOL Mail? Here's how to fix it on your Mac, iPhone, or iPad. I've contacted InMotion and everything is set up properly. I deleted my email account to re-add it but the same problem keeps popping up. If "Automatically manage connection settings" is checked, uncheck that for both Incoming Mail Server and Outgoing Mail Server. It will not let me add that account back as it says "unable to verify account name or password". Once I do, I am sure password is correct since I can login to the outlook on the web, it gets me a message Unable to verify account name or password. I have tried inputting it manually and also copying it and pasting it, but to not avail. Com email account stopped authenticating on all my Apple devices mail clients. It was fixed by logging in to outlook or hotmail on the internet. Any help would be much appreciated! Nov 3, 2019 · It then states it is verifying account and comes up with this continual error "unable to verify account name or password". Oct 11, 2024 · Here's what I have tried: deleted the account and set it up again set a new password set a new password without special characters deleted Mail caches deleted Mail plist files entered the password directly in Keychain entered the password directly in Internet Accounts de-activated 2FA in outlook. After a bit of playing around managed to get the incoming mail working through an exchange server. Oct 4, 2022 · However today my Mail app asked me to confirm my password and it keeps saying Unable to verify account name or password. ng9 whu e4x9ygk nv6by 9pm w9jysi8p v8 w5dlo2 6wcpg fma2x